We are currently experiencing service impacts due to the COVID-19 coronavirus outbreak. If you are sheltered in place, please make sure to update the shipping address on on your order to ensure delivery on the first attempt. A signature by an adult over the age of 21 is required upon delivery.
We are committed to getting your wine to you in the best condition possible. For this reason, orders traveling during the warm summer or freezing winter months will ship via a temperature-controlled truck and/or have ice packs included to ensure the wine stays at the optimal temperature during delivery.
June 2020 Concierge Shipping
We will begin shipping orders on May 29th using temperature-controlled trucks and ice packs to keep the temperatures optimal for shipping your wine. Please note that Temperature-controlled shipping and UPS Ground delivery will be the default shipping method unless FedEx services are requested prior to shipment. Add FedEx to the order notes if they are your preferred carrier and we will update your order. Expedited shipping is available, but you will be charged the standard shipping rates. Please add any special shipping requests to the notes section when you submit your order.
If you would like us to send your shipment at a different time or with a specific carrier, please contact us no later than May 27th.
States Shipping on Friday, May 29th using temp-control services:
AL, *AZ, CO, CT, DC, DE, FL, GA, IA, IL, KS, LA, MA, MD, ME, MI, MN, MO, NC, NE, NH, NJ, NM, NY, OH, PA, RI, SC, SD, TN, *TX, VA, VT , WI, WV
*AZ and TX will be delivered via 3rd party temp control services.
States Shipping on Monday, June 1st with cold packs:
*AK, CA, *HI, ID, *MT, *ND, NV, **OK, OR, WA, *WY
*AK, HI, MT, ND and WY ship 2nd Day-Air.
**OK ships directly from the winery
All shipping dates are subject to change due to weather, or service impacts due to the COVID-19 coronavirus outbreak. Some orders will be delayed by approximately 1-2 business days from the scheduled date. We will send an email if there are any significant delays to your scheduled ship date.
Spring "Open House" Release Shipping
Members enjoy $10 flat-rate ground and temperature-controlled shipping on purchases of six bottles or more. Ground shipping includes UPS, FedEx and GSO services.
We will offer a complimentary temperature-controlled shipping and cold packs upgrades for orders shipping to warm regions of the country. Please note that UPS will be the default common carrier for Temp Control unless FedEx services are requested. Add FedEx to the order notes if they are your preferred carrier.
Expedited services are available at an additional cost calculated during checkout.
Orders will ship within a week of placement unless a future ship date is requested during checkout. Temperature-controlled orders will only ship on the next Friday after the order is placed. If you need to make changes to your order, please contact us no later than 2 business days before your scheduled ship date.
States Shipping Temperature Controlled By Default:
AZ, TX will ship temp-control and delivered by 3rd party carriers
AL, FL, GA, NM, LA, SC will ship temp-control with cold packs
*All shipping dates are subject to change due to weather.
Frequently Asked Questions
When shipping to a UPS store or FedEx location, please make sure that you have picked the correct shipping type to match the ship-to location. (UPS will not deliver to FedEx and vice versa)
We ship orders using the following carriers and services:
2nd Day Air
Next Day Air
• The Default common carrier option is UPS Ground for final delivery. (FedEx available upon request)
In the warm summer and fall months, ground services may not be available.
Ice packs can be added to shipments as needed; additional charges apply.
Ice packs are not necessary for GSO, or AZ and TX Temp Control orders, as they travel via air-conditioned vehicles.
Temperature Controlled Shipping is available year-round to most states (except AK, CA, HI, ID, ND, NV, OR, WA, and WY). The wine travels on a temperature-controlled truck to the area hub and from there is released to a common carrier that delivers the wine to your location.
Temperature controlled trucks only leave on Fridays (and Wednesdays during busier months). Orders placed after 10:00 AM the day before the temp control truck is scheduled to leave will ship the following week. AZ and TX temp control trucks only leave on Fridays and generally deliver the following week.
To better anticipate the actual delivery date, common carrier tracking will be sent to the email address listed on the order once your order leaves our fulfillment house. For temperature control orders, the tracking information will be sent after it is processed at the regional shipping hub.
We care about your wines; the weather will be monitored and we will communicate any changes via email.
If you have questions regarding the shipping of your order or if you need your order to arrive by a specific date, please call (800) 346-1627 or email firstname.lastname@example.org for assistance.
Martinelli Winery is compliant with individual US state laws and currently direct ships off-site orders only to consumers in the following states: *Alabama (Only to an ABC store), Alaska, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Iowa, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma (Ships Directly from the Martinelli Winery), Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.
*Delaware, Kansas and Rhode Island allow orders placed on-site at the winery to be shipped, but do not allow the shipping of orders placed off-site (i.e. through our website, email or by telephone).